CA-San Jose

I had a very positive experience working with Yin Zhou. What I appreciated most was not just the service he provided, but the genuine care and effort he put into helping us throughout the process. Our situation was not a simple one, and there were many details and challenges along the way. Yin was always patient, responsive, and willing to spend the time and energy needed to follow up and help us work through each issue. What stood out to me most was that he genuinely cared about helping his clients, rather than simply treating it as another transaction. That kind of sincerity, responsibility, and willingness to go the extra mile is something I truly value. I’m very grateful for all the time and effort he has put into helping us. Thank you, Yin!

Professional and get the job done. Thanks Minh and his team!

Great service!! Really made the loan process super easy and we were able to expedite the closing process because of it. Thanks!

Me and my parent live in Houston, Texas. Miss Dawn she helped loan process for our family. She and her team are very fast response and guided us how to do loan process quickly. Explained every question to us and get low rate loan for us. Me and family very thank Miss Dawn and her team during the busy time for my family.

Outstanding Service Every Single Time! I cannot recommend Don Diep and Leo Pham enough. This review is long overdue because Don has been my go-to mortgage expert for every single home purchase and refinance I’ve done since 2019. Whether it's a new loan or a complex refinance, he and his team consistently deliver exceptional results. What sets Don and Leo apart is their incredible responsiveness and work ethic. No matter when I reach out, their team always responds to my texts and calls immediately. They always notify you immediately if you miss any required signing papers and follow the entire process carefully. During my most recent refinance, they didn't hesitate to put in extra hours and hustle to make sure we closed escrow smoothly and well within 30 days. If you are looking for trustworthy, hardworking, and lightning-fast professionals who genuinely look out for your best interests, Don Diep and Leo Pham are the absolute best in the business. Thank you both again for making another transaction completely stress-free!

I’m writing this review on behalf of my parents (Ha Son Nguyen) . They had a wonderful experience with Loan Factory and were very grateful for how helpful and accommodating the team was throughout the entire loan process. Even while my parents were out of the country, they made everything easy to understand and helped them every step of the way. Communication was great, and they were always available to answer questions and make sure everything was taken care of. My parents truly appreciate all of their help and would definitely recommend them!